FAQ & Shipping Information

Fast and Secure Delivery:

All printing and shipping is handled by The Print Space in London. Prints will be shipped worldwide from their UK or Germany studios depending on your location. 

Standard Flat Rate worldwide shipping is free of charge and typically takes 5-10 working days depending on your location. Please note that while shipping is free of charge, you will be responsible for any local tax duties. 

Prints are shipped in either a reinforced tube or crumble proof packaging to ensure safe delivery.  

Delivery Time: Orders usually ship out within 48-hours of your purchase, and will usually arrive within 5-10 working days. 

Estimated Average Shipping Times. 

  • Europe: 3-5 Business Days
  • USA & Canada: 7-9 Business Days
  • Rest of the World: Up to 10 Business Days

COVID-19 Delays

There may be a chance that your order takes slightly longer to arrive, up to 15 days for the longest delivery routes. But dont worry, I will do everything to help make sure you receive your print as fast as possible. If you haven't received your package after 15 days, please contact info@naude.tv and I will look into this further for you.

Exchanges & Returns: 
I know that you will love your print. Straight refunds are not accepted as these are limited edition prints, however in the event that you'd like to exchange your print for a different one of equal value, you'll have 15 days to contact me from the date of delivery to arrange the exchange. You'll just need to cover the shipping charge.
 
The print tubes and packaging are extremely tough and are capable of surviving the roughest of shipping journeys, however in the rare event that your print arrives with any kind of damage, we will gladly replace it for you completely free of charge.
Just send an email with an image of the package, print and certificate of authenticity as well as the order number to info@naude.tv and I will get the replacement arranged for you right away.
I cover the return shipping for any damaged orders and the subsequent replacement print.

 

Sustainability Measures and Carbon Neutral Print Process: 

I am so stoked that I can share my art with you and even better that all my prints are sustainably packaged and carbon neutral from end-to-end. The Print Space, have gone beyond what I could ever have expected from a print studio. Making sure they improve every stage of their printing to be sustainable. Read more about their sustainability measures here.